Privacy Policy

Last Updated: December 14, 2025

1. Data Controller and Representative

This Privacy Policy describes the privacy practices of ImgVid's website and services (collectively, the "Services"). Through our Services, ImgVid ("we," "us," or "our") implements the processing of information that can be used to identify you ("Personal Data").

ImgVid is committed to protecting your Personal Data. We understand that the security of your Personal Data is important. We provide reasonable administrative, technical, and physical security controls to protect your Personal Data. We will only collect and use information from you as described in this Privacy Policy. We will not sell your data to any third parties without your express consent.

Please read carefully the following privacy policy which provides you, as the User of our Services (the "User" or "You"), with the relevant information regarding the various processing of Personal Data implemented by ImgVid.

2. Personal Data Processing Implemented by ImgVid

"Personal Data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Depending on how you interact with us, we process different kinds of data and in different ways. Some data is automatically processed if you visit our website or use our Services. Other data is only processed if you actively submit it to us (like registering for an account, making a purchase, or uploading content to our Services).

3. Data We Process When You Visit Our Website

3.1 Personal Data We Collect

When you visit our website, we automatically collect the following information:

  • Date and time of your visit and the duration of use of the website
  • Information about how you visit our website (including the webpage that led you to our site, search terms entered into search engines)
  • Your operations and clicks on our website
  • Information about your device (type of device, browser type and version, settings, installed plugins, operating system)
  • Your IP address and approximate location

The aforementioned Personal Data is referred to as "Website Usage Data."

3.2 Purposes of Processing

We process Website Usage Data to:

  • Allow you to browse our website and ensure its functionality
  • Perform analyses on the performance of our website
  • Continuously improve our website and correct errors
  • Ensure IT security and operation of our systems
  • Prevent or uncover abuse
  • Analyze trends, administer the website, and gather demographic information about our user base
  • Improve marketing (including serving you personalized, interest-based ads) and the user experience

4. Data We Process When You Submit Information to Us

4.1 Account Data

When you register for an account, we collect:

  • Email address (required)
  • Password (encrypted and stored securely)
  • Account creation date and time
  • Authentication information (handled by Supabase Auth)

4.2 Transaction Data

When you make a purchase, we collect:

  • Billing information (name, email address, billing address if provided)
  • Type of product or subscription purchased
  • Amount paid and currency
  • Subscription ID and related transaction data
  • Payment status and transaction history

Important: We do not collect or process data about your payment instruments such as credit card numbers, banking account numbers, or PayPal accounts. This information is collected, processed, and stored by our qualified payment processor (Creem). We only receive confirmation of successful payments and subscription status.

4.3 User-Generated Content

When you use our AI generation services, we may collect:

  • Text prompts you enter for image or video generation
  • Images you upload for processing (Image-to-Image, Image-to-Video)
  • Generated content (images and videos created by our AI services)
  • Generation history and preferences

Important: We do not use your uploaded content or generated content to train AI models. Your content is processed solely for the purpose of providing the generation service you requested.

4.4 Customer Support Data

When you contact us for support, we collect:

  • Content of your communications with us
  • Any information you voluntarily provide to help us assist you

5. Data We Process When You Use Our Services

5.1 Product Usage Data

We collect information about how you use our Services, including:

  • Features you use (Text-to-Image, Image-to-Image, Text-to-Video, Image-to-Video)
  • Number of credits used and remaining
  • Generation history and preferences
  • Subscription status and plan type
  • Login information and session data

5.2 Technical Data

We collect technical information necessary for service operation:

  • Device information (device type, operating system)
  • Browser information (browser type, version)
  • IP address and approximate location
  • Error logs and crash reports (if you agree to send them)
  • File sizes and formats of content you work with

6. Purposes of Processing

We use the Personal Data we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve our AI image and video generation services
  • Account Management: To create and manage your account, authenticate your identity, and verify your licensing rights
  • Transaction Processing: To process your purchases, manage subscriptions, and handle billing
  • Content Processing: To process your generation requests and deliver AI-generated content
  • Customer Support: To respond to your inquiries, provide technical support, and resolve issues
  • Service Improvement: To analyze usage patterns, improve our algorithms, and enhance user experience
  • Security: To detect and prevent fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Communications: To send you service-related notifications, updates, and important information about your account
  • Marketing: To send you promotional materials and newsletters (only with your consent, which you can withdraw at any time)

7. Information Sharing and Disclosure

7.1 Third-Party Service Providers

When you use our Services, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may use tracking technologies to collect information about you when using our Services. We do not control these third parties' tracking technologies or how they may be used. Our Services may utilize third-party services to provide various functionalities. These services are not owned or controlled by ImgVid, and third parties that have been granted access to information may have their own policies and practices for its collection, use, and sharing. If you have any questions about an advertisement, other targeted content, or how these third parties collect and use your information, you should contact the responsible provider directly. Please check the permissions, privacy settings, and notices for these Third-Party Services or contact the provider for any questions.

7.2 Legal Requirements

We may disclose your Personal Data if required by law or in response to valid legal requests, such as:

  • Court orders, subpoenas, or other legal processes
  • Government requests or investigations
  • To protect our rights, property, or safety, or that of our users or others
  • To prevent fraud or other illegal activities

7.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

7.4 We Do Not Sell Your Data

We do not sell, rent, or trade your Personal Data to third parties for their marketing purposes. We only share your data as described in this Privacy Policy.

8. Data Security

We implement appropriate technical and organizational security measures to protect your Personal Data:

  • Encryption: We use industry-standard encryption (HTTPS/TLS) to protect data in transit
  • Secure Storage: Personal Data is stored on secure servers with access controls
  • Access Controls: Only authorized personnel have access to Personal Data, and access is logged and monitored
  • Regular Security Audits: We conduct regular security assessments and updates
  • Password Protection: Passwords are hashed and never stored in plain text

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our Services. Cookies are small text files that are placed on your device when you visit our website.

9.1 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (e.g., authentication, session management)
  • Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements (only with your consent)

9.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services. For more information about how we use cookies, please refer to our Cookie Policy.

10. International Data Transfers

Your Personal Data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer Personal Data from the European Economic Area (EEA) to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

By using our Services, you consent to the transfer of your Personal Data to countries that may have different data protection laws than your country.

11. Your Rights (GDPR and Other Jurisdictions)

Depending on your jurisdiction, you may have the following rights regarding your Personal Data:

RightDescription
Right to be InformedYou have the right to be provided with clear, transparent information about how we collect and use your Personal Data.
Right of AccessYou have the right to obtain access to your Personal Data and information about how we process it.
Right to RectificationYou have the right to have your Personal Data corrected if it's inaccurate or incomplete.
Right to ErasureYou have the right to request deletion of your Personal Data where there's no compelling reason for us to keep it.
Right to Restrict ProcessingYou have the right to restrict or suppress further use of your Personal Data under certain circumstances.
Right to Data PortabilityYou have the right to receive your Personal Data in a structured, machine-readable format and transmit it to another controller.
Right to ObjectYou have the right to object to the processing of your Personal Data on grounds relating to your particular situation.
Right to Withdraw ConsentIf you have given consent for specific processing, you have the right to withdraw it at any time.
Right to Lodge a ComplaintYou have the right to lodge a complaint with your national supervisory authority about how we handle your Personal Data.

To exercise any of these rights, please contact us at contact@imgvid.io. We will respond to your request within 30 days (or as required by applicable law).

Note: To register with ImgVid, create an account, and use our Services, the provision of some information (including your email address) is mandatory. If relevant information is not provided, we will not be able to create an account for you or provide you with our Services.

12. Children's Privacy

Our Services are not intended for use by children under the age of 16 (or the age of majority in your jurisdiction, if higher). We do not knowingly collect Personal Data from children under 16. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us at contact@imgvid.io, and we will delete such information from our servers.

If you do not meet the applicable age requirements, please do not use our Services.

13. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account Data: Retained for as long as your account is active, plus a reasonable period after account closure
  • Transaction Data: Retained for as long as required by law (typically 7 years for tax and accounting purposes)
  • Usage Data: Retained for analytics and service improvement purposes, typically for up to 2 years
  • Generated Content: Retained according to your account settings and preferences

When we no longer need your Personal Data, we will securely delete or anonymize it, unless we are legally required to retain it.

14. AI Content and Model Training

Important: We do not use your uploaded content, text prompts, or generated content to train AI models. Your content is processed solely for the purpose of providing the generation service you requested.

We use third-party AI services (Replicate) to process your generation requests. These services may have their own privacy policies and data processing practices. We encourage you to review their privacy policies.

Generated content is stored on secure servers and is accessible only to you (unless you choose to share it). You retain ownership of all content you generate using our Services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page with a new "Last Updated" date
  • Sending you an email notification (if you have an account with us)
  • Displaying a prominent notice on our website

For new users, changes will become effective upon posting. For existing users, material changes will become effective 30 days after posting. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your Personal Data.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

ImgVid

Email: contact@imgvid.io

We will act on your requests and provide information free of charge, except where requests are manifestly unfounded or excessive (in particular because of their repetitive nature), in which case we may charge a reasonable fee or refuse to act on the request.

17. Additional Information for Specific Regions

17.1 European Economic Area (EEA)

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR). Our processing of your Personal Data is based on:

  • Your consent (which you can withdraw at any time)
  • Performance of a contract (to provide you with our Services)
  • Our legitimate interests (to improve our Services and ensure security)
  • Compliance with legal obligations

17.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what Personal Data we collect, the right to delete your Personal Data, and the right to opt-out of the sale of Personal Data (we do not sell your Personal Data).

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your Personal Data as described herein.